Quality Cage Crafters Reviews

Here are our verified product reviews by real purchasers.
Based on 1893 reviews
91%
(1724)
6%
(114)
1%
(28)
0%
(6)
1%
(21)
A
Cholla Wood
Anneliese I.
Chins Love it!

Chinchillas love it, I just wish it was sold in bulk.

Nest box

Box secures nicely to the cage. Stardust is a shimmery but not to glittery of a color option. Wood could be cut wider, for a better fit in the opening.

Metal chinchilla dust bath

Works well & will last forever. No plastic,glass,ceramic to chip/break and harm your fluffy friend.

Great quality product. Horrible communication and customer service.

Chinchilla approved

My chin chewed these cholla logs right up!

Chins love 'em

My chinchilla approves of these apple sticks -- which is the highest praise anything on planet earth can earn. If it pleases the discerning dictator in a furry suit, it can only be of the highest quality.

Perfect for messy ferrets

These are well-made and extremely durable, and they do their job at blocking food the ferrets scratch out. I have three messy ferrets and there is considerably less food on the floor since installing the scatter guards!

Chinchilla carrier

Awesome good quality carrier and awesome treats!

Carrier cage for chinchilla

It took awhile but the our cage is almost perfect. Sure wish it had a side door opening instead of top though. It will be perfect for traveling or cleaning her big cage.

Chins love honeysuckle

The honeysuckle is great quality and our chins absolutely love it!

Great Wheel, Did Arrive Very Late

This wheel works great! My little guy loves it and it makes no noise. The color of the wheel is vibrant and eye catching. My only complaint would be that it took a few extra weeks to arrive even though the site lists it as taking only 15-20 days to arrive which is why a knocked a star off. The site should definitely list the amount of days as longer. Other than that, it’s a great product!

Metal Chinchilla Ledges

Amazing!

So cute in pink, and fit absolutely perfectly. Has been an awesome addition to our rat cage and helps keep in all the fluff! Worth the money!

My package arrived damaged…

My two metal pans arrived with dens. Disappointed with the shipping 🤦‍♀️🥲

A
Organic Echinacea
Anneliese I.
Chins Love It

The Chinchillas love this stuff. However, I wish it was sold in bulk.

Chinchilla carrier and trays/ledges for inside chinchilla cage

We are very pleased with our new chinchilla carrier and tray/ledges for the inside of our chinchilla's cage. We even got the extra cage guards to keep the critter inside the cage. Everything fit perfectly and our chinchilla loves his new cage upgrade. The order does take some time before it gets shipped to you, but we are very pleased with it and will order from them again!

Great item purchased!

Pros: Item is sturdy, easy to install as it comes already assembled, checkout process was smooth, generic e-mails to communicate with you were also great.

Cons: My item said it had shipped, I waited nearly two weeks before reaching out to the customer service e-mail line, no one ever replied back to me, but my item suddenly started moving in FedEx.

Overall: I am happy with the product I received, although I was left in the dark after inquiring on the shipping status of my item, the item made it safely.

Worth the Wait - and the poor customer service... GREAT product!

TL:DR, if you own a Critter Nation cage, BUY these! They're SUPER easy to clean, SAFE for your pets, and a FANTASTIC investment. TRUST me; you will NOT regret it!

Hey there! If you're a soft-hearted fur-daddy like me, you know how important it is to keep your fur-babies safe. That's why I highly recommend purchasing these steel replacement pans from Quality Cage Crafters! We like them so much that we have even ordered some teal ones for the small platforms!

While contacting the company can be a bit challenging, and the turnaround times can be long, the quality of the craftsmanship is OUTSTANDING and evident in EVERY detail of the product. My little squeakers SAFELY climb and jump over the ROLLED edges, and my children are MUCH happier with how much easier they are to clean. NO MORE chewed-up plastic trays or felt covers, and NO MORE worries about my pets' health!

I attached some pictures to show you the difference between the chewed-up plastic trays and the metal pans. BELIEVE me, it is night and day! The stainless steel pans are a FANTASTIC investment for your pets and will last you a LONG time. We've combined them with a couple of the Chin Spin 15" Chinchilla Wheels, also by Quality Cage Crafters, to have a chew-resistant cage setup that should EASILY outlast the 5-8 years my degus are expected to live!

In summary, if you're a Critter Nation owner, I HIGHLY recommend purchasing these steel replacement pans from Quality Cage Crafters. They're SUPER easy to clean, SAFE for your pets, and a FANTASTIC investment in the long run. TRUST me; you will NOT regret it!

Uploaded pics to accompany my review

Also, if you're concerned about pine shavings, bedding, waste being strown around your floor, don't skip purchasing the additional scatter guards :)

Great shelves, great quality

Cage quality is fine workmanship, customer service not so much

Really wanted to give a 5star review. As I already have a previously owned QC for my oldest chinchilla, I knew what I was ordering. However, via the ordering process it states a 10-20day turn around. Assuming I was ordering during Xmas season, I expected a bit of a delay but Not the 60days (2 months) that it took to receive the 3 separate pkgs (taking yet another week, before the cage cld actually be assembled) The cage, the shelves, the separation pan. When a company has a product that is 6x the competitors cost (using the CN as comp) one wld expect a higher level of satisfaction. Altho the cage is durable, still not sure I made the best overall decision to put my new chinchillas in a temporary habitat for 2 months, while out $600+ from the start. If I had it to do over again, I'd probably hv just built out a DCN for less $$. As I had/have intentions on additional items being added, the lack of response from customer service is costing this company hundreds-thousands in lost revenue. I read reviews while I waited & I'm not the only paying customer who has taken the time to write of such an experience.

Very happy with the purchase!

Well worth it. Easy to clean/wash in the tub and we can fill the trays with bedding. The old critter nation plastic trays just got chewed up along with the fleece sleeves for them. Now that we have the metal trays, we don't need to worry about them chewing or needing to sew/purchase fleece linings that just get destroyed. Very happy with the purchase!

Perfect for our 2 gerbils!

Ordered the 20 gal long and came exactly as expected. Excellent quality, no complaints other than the wait, which I expected from reading reviews.

End all for squirrels boredom

It took me awhile to give an honest review only because the squirrels that I have overwintering were a bit unsure of their soon to be "best friend!" Cutting to the chase out of the nine in this enclosure 6 of them LOVE IT! From as soon as they wake and put themselves to bed that wheel doesn't stop spinning for long. In fact, they are sometimes impatient waiting for their turn at the wheel they just jump in with the current squirrel running! You're furry friends will thank you for their new toy... so buy one or 2! Off to buy another one for my 3½ yr old NR!

I love the quality of them, if only they didn’t arrive damaged. Ordered 2 sets one of them one of the panels was misshapen and could cut my chinchillas foot. Got the replacement after many emails and it is bent worse than the last. If you live close to Texas I’d recommend them but if he is shipping out further I’d find another seller.