Shipping Policy

Shipping:

Current production capability doesn’t allow for quick turnaround. All products are made to order unless otherwise stated, and are subject to a 2-14 day production time prior to shipping. This entirely depends on order volume and can sometimes take longer than expected.

Our products will ship the same or next business day of their completion.

Shipping is free to the lower 48 United States. Shipping to Alaska, Hawaii, or internationally is available and we can provide a quote if you contact cages@qualitycage.com with your zip code or location and desired products. We will be able to respond to you with an invoice and the shipping quote included. Quality Cage Crafters is not responsible for any duty fees incurred on our products when they leave the United States. Quality Cage Crafters reserves the right to use the shipping option and carrier of choice. If you would like to pay extra for expedited shipping, please contact cages@qualitycage.com and we can get you a quote.

Cancellations:

Cancellations of your order are accepted up to the day it ships. If your order has left our facility, the cancellation will have to become a return. Please follow the instructions above for a return.

***Cancellations of custom orders are only accepted for 24 hours after payment.

Product Arrived Damaged:

If you received your item damaged, we will need 3 clear photos of the damage and 2 photos of the box in the condition it arrived within 48 hours of delivery.

***DO NOT THROW AWAY THE ORIGINAL PACKAGING THAT THE PRODUCT WAS SHIPPED IN***

Quality Chinchilla Care

Listen up, Hooman! Chinchillas make for an awesome companion, But you have to care for them the right way. Learn what a chinchilla is, where to purchase one, nutritional and lifestyle needs.

Quality Rat Care

Discover the benefits of keeping pet rats and learn how to care for and find these intelligent rodents.

Quality Bearded Dragon Care

Want to be the ultimate Bearded Dragon parent? Dive into our blog for pro tips on keeping your scaly buddy happy and healthy. Get the inside scoop on being a top-notch Bearded Dragon owner right here!

Quality Hamster Care

Discover the Ultimate Guide to Pet Hamster Care! From cozy cages to healthy diets, explore expert tips and tricks for giving your furry friend the happiest, healthiest life. Join us on a journey of hamster love and learn how to be the best pet parent you can be!

Quality Rabbit Care

Don't ignore us, Hooman! Rabbits make for an awesome companion, you have to care for them the right way. We spent the time to interview Rabbit Care experts.

Quality Snake Care

Explore expert pet snake care advice from Quality Cage Crafters. Ensure a thriving, happy life for your pet snake with our top care tips.

Quality Turtle Care

Discover expert tips and advice for perfect turtle care on the Quality Cage blog. From habitat setup to nutrition, our comprehensive guides ensure your shelled friend thrives. Dive into the world of responsible turtle ownership today!

Quality Bird Care

Discover expert bird pet care tips and essential advice for your feathered friends on Quality Cage Crafters' blog. Learn how to create a nurturing environment and ensure the well-being of your avian companions with our comprehensive guides.

Welcome to our blog at Quality Cage, your go-to resource for responsible exotic pet ownership! Our mission is to educate and empower exotic pet enthusiasts, whether you're a chinchilla lover, a hamster enthusiast, or anyone in between. We are dedicated to providing valuable insights and expert advice on caring for a variety of exotic pets, including guinea pigs, snakes, turtles, rabbits, and more.

At Quality Cage, we believe that every exotic pets deserve a safe and healthy environment to thrive. Through our informative blogs, we offer a wealth of knowledge on topics ranging from proper nutrition and habitat setup to mental and physical enrichment activities. We understand the unique needs of exotic pets and are here to guide you in providing the best possible care.

But it's not just about the pets; we also focus on fostering happy living situations for pet owners. We provide tips on bonding with your exotic pets, creating enriching experiences, and ensuring a harmonious relationship between you and your animal companion. Our blogs aim to build a community where responsible pet owners can come together to learn, share experiences, and grow.

Join us on this educational journey as we strive to create a world where exotic pets receive the love and care they deserve, and their owners are well-informed and confident in their abilities. Together, let's build a brighter future for both pets and their devoted caregivers.