I live in California & not going to lie - I was a bit skeptical at first because it did take awhile (almost about a month) for my deluxe bundle package to come but when it did - boy was I super stoked and astounded! It came in 2 big packages. At first, I was a bit overwhelmed because I'm not usually good at assembling anything, however the pictures & directions that Quality Cage Crafters provided made it super easy for me to build the epic home for my little chin chin. Till this very day, I'm super thankful and proud of making the choice to get this deluxe bundle package for my chinchilla. The greatest things are worth waiting for and let me tell ya, this mansion was definitely worth the wait. My little chin chin is loving every bit of it all everyday and the fact that it's all around "chinchilla proof" (she can't bite/gnaw her way out of things without feeling bored) gives me happiness and ease of mind. THANK YOU Quality Cage Crafters!